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Welcome at the biggest aquarium in Northern Europe.

Coronapas

From Friday November 12, 2021, you must be able to show a valid Coronapas by the entrance to gain access to The North Sea Oceanarium. This applies to everyone at the age of 15 and above.

Coronapas can be shown either electronic or in paper format.

If you are vaccinated or have begun the vaccination program
Your Coronapas is valid 14 days after your first vaccine shot and can be used to gain access. You must be able to show proof of the vaccination in the form of an official document and valid personal ID matching the information on the document.

If you are not vaccinated
If you are not vaccinated, you must show a negative COVID-19 test. PCR-tests are valid for 72 hours and "quick-tests" are valid for 48 hours. The test must be valid upon by arrival to the North Sea Oceanarium. Both tests are valid and can be shown either electronic or in paper format. The most important is, that we can clearly read your name, time of testing and the result of the test. You must be able to show valid personal ID matching the information on the test.

If you have had COVID-19
If you have tested positive for COVID-19, you do not need to show a negative test, if the positive test is at least 11 days and maximum 5 months old. You need to be able to show the positive test either electronic or in paper format. Again, in this situation it is important that we can see your name, time of testing and the result of the test. You must be able to show valid personal ID matching the information on the test.

Remember valid personal ID
Common to all, you must show valid personal ID, matching the name on the test.

Please note that these information can be changed in short notice. Always keep yourself updated about current restrictions on the official site of the Danish Health Ministry

Remember to wear a facemask!

From Sunday the 16th of January, 2022, everyone above the age of 12 are required to wear a face mask in the following areas:

- When you are walking and standing in our indoor areas

You can remove your face mask when you are sitting down or when you are in our outdoor areas.

FAQ

How do I buy a ticket?

We recommend that you buy your tickets up front, to ease the flow by the entrance and avoid queuing. You can buy your tickets here.

When you buy tickets in the webshop you must chose a date and number of tickets. If you cannot choose the desired date, it is because all online tickets for that date are sold out.

Tickets are only valid on the chosen date, so please check if you have chosen correctly before you finish your purchase.

Tickets can be printed or brought on the phone and must be shown by the entrance or scanned directly in our Fast Track.

If we have further restrictions or things to be attentive of when buying tickets, it will appear in the webshop.
 

What do you do to ensure distance between guests in queues?

The necessary distance between guests is marked with “keep your distance” on the ground, on all areas with tendency for queuing.


What do you do to secure your staff?

Our staff are all instructed on how to follow the recommendations from the Danish government.

In the Café and our Shop, we have plexiglass to protect the staff upon guest contact.

We have extra staff in the cleaning department – both in the exhibition and in the staff-only areas.

All staff are tested regularly and must have a valid Coronapas to clock-in.
 

What have you done to ensure good hygiene and general security?

We have extra staff to make sure everything is clean during the day. All surfaces are cleaned regularly during the day.

There is also a large amount of disinfectant placed around the exhibition, making it possible to always maintain a good hand hygiene.

All staff respect the current restrictions and guidelines. If members of the staff experience symptoms they are instructed to stay home. All staff are tested regularly and only clock-in with a valid Coronapas.